Welcome to FinAcc Plus!

This section provides registered members with a personalized dashboard for managing their shopping activities and accessing various self-service options. In this document, we will outline the features and functionalities of the My Account section, as well as provide instructions on how to access it.

Features and Functionalities:

1. Edit Account Information:
   Registered members can update their personal information such as name, email address, and shipping address directly from the My Account section. This feature ensures that users can keep their account details accurate and up to date.
2. View Past Orders:
   Users can conveniently access a comprehensive list of their past orders, including order details such as order date, items purchased, payment method, and order status. This allows users to track their purchase history and monitor the status of their orders.
3. Request and Track Refund Requests:
   If a user needs to request a refund for a purchase, they can do so directly from the My Account section. Users can submit refund requests and track the status of their requests through the platform. This feature streamlines the refund process and provides transparency to users regarding the status of their refund requests.
4. Self-Service Options:
   In addition to the aforementioned features, the My Account section offers various self-service options such as managing their gift card vouchers, points and reward system, and accessing help resources. These options empower users to take control of their account settings and customize their shopping experience according to their preferences.

Accessing the My Account Section:

Users can access the My Account section in two ways:

1. Via User Avatar in Main Menu:

• Click on the user avatar located on the far right corner of the main menu.
• From the drop-down menu, click on “My Account” to navigate to the personalized dashboard.

1. Via Padlock Icon in Side Menu:

• Click on the padlock icon at the top of the side menu.
• This will direct users to the My Account section where they can access their account dashboard and utilize the various features and functionalities.

Conclusion:
The My Account section of FinAcc Plus platform serves as a central hub for registered members to manage their shopping activities and access self-service options. With features such as editing account information, viewing past orders, and requesting refunds, users can enjoy a seamless and personalized shopping experience. Accessing the My Account section is straightforward, ensuring that users can easily navigate to their personalized dashboard and utilize the platform’s functionalities.